Privacy Policy

Last updated: 05/01/2026

Introduction

Welcome to PubliWrite. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you use our website, platform, services, and applications (collectively, the "Service").

This Privacy Policy applies to all users of PubliWrite, including authors, readers, visitors, and account holders. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Data Controller: Amaranthine Labs Ltd, a company registered in England and Wales, with its registered office at 91 Princess St, Manchester M1 4HT, United Kingdom, is the data controller responsible for your personal data when you use PubliWrite.

You can contact us at:

  • General Support: info@publiwrite.com

Legal Basis: This Privacy Policy is designed to comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the EU General Data Protection Regulation (EU GDPR), and other applicable privacy laws.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our Service, and information from third parties. The types of information we collect include:

1.1 Information You Provide

Account Information:

  • Name, email address, and password
  • Profile information, including biography, author name, and profile picture
  • Contact information, including mailing address and phone number (if provided)
  • Payment and billing information (processed securely through third-party payment processors)
  • Subscription plan information and payment history

Content and Publications:

  • Books, manuscripts, and written content you submit
  • Cover designs, images, and other visual content
  • Book metadata, including titles, descriptions, categories, and keywords
  • ISBN information and publisher imprint details
  • Collaboration information, including co-author details and permissions

User-Generated Content:

  • Reviews, ratings, and comments on books
  • Messages and communications with other users
  • Support requests and customer service communications

1.2 Information Collected Automatically

When you use our Service, we automatically collect certain information:

  • Usage Data: Information about how you use the Service, including pages visited, features used, time spent, and actions taken
  • Device Information: Device type, operating system, browser type, IP address, and device identifiers
  • Location Data: General location information based on IP address (we do not collect precise GPS location)
  • Log Data: Server logs, error reports, and performance data
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 8 for details). For more information about our use of cookies, please see our Cookies Policy.

1.3 Information from Third Parties

We may receive information about you from third parties:

  • Payment Processors: Transaction information, payment status, and billing details from Stripe and Helio by MoonPay
  • Social Login Providers: If you sign in using social login services (such as Google Sign-In), we may receive profile information, including your name, email address, and profile picture
  • Printing Partners: Order fulfillment information and shipping details
  • Analytics Providers: Usage and performance data from analytics services

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Operate the Service: Create and manage your account, process transactions, fulfill orders, and provide customer support
  • To Publish and Distribute Content: Format, publish, and distribute your books through our platform and distribution channels
  • To Process Payments: Process payments, calculate royalties, manage subscriptions, and handle financial transactions
  • To Enable Print-on-Demand: Share content with printing partners to fulfill physical book orders
  • To Communicate: Send you service-related communications, updates, and notifications
  • To Improve the Service: Analyze usage patterns, identify issues, and enhance functionality
  • To Personalize Experience: Customize content, recommendations, and features based on your preferences
  • To Ensure Security: Detect and prevent fraud, abuse, and security threats
  • To Comply with Legal Obligations: Meet legal requirements, respond to legal requests, and enforce our Terms of Service
  • For Marketing: Send you marketing communications (with your consent) about our services, features, and promotions

Automated Decision-Making: We do not use your personal data to make automated decisions that have legal or similarly significant effects.

Legal Basis for Processing: We process your personal data based on:

  • Contract Performance: To fulfill our contract with you and provide the Service
  • Legitimate Interests: To improve our Service, ensure security, and prevent fraud
  • Consent: When you have given explicit consent (e.g., for marketing communications)
  • Legal Obligation: To comply with applicable laws and regulations

3. How We Share Your Information

We share your information with third parties only as necessary to provide the Service and as described in this Privacy Policy:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Payment Processors: Stripe and Helio by MoonPay process payments and handle billing. They receive payment information, transaction details, and billing addresses
  • Printing Partners: We share book content, cover designs, and order information with print-on-demand partners to fulfill physical book orders
  • Cloud Service Providers: Third-party cloud hosting and storage providers store and process your data
  • Analytics Services: Analytics providers help us understand how the Service is used
  • Customer Support: Helpdesk and customer support platforms process support requests
  • Email Services: Email service providers send transactional and marketing emails
  • Security Services: Security providers help protect against fraud and security threats

All service providers are contractually obligated to protect your data and use it solely for the purposes of providing services to us.

3.2 Public Information

Certain information is publicly visible on our platform:

  • Author profiles, including name, biography, and profile picture
  • Published books and associated metadata
  • Book reviews, ratings, and comments (posted by you)
  • Public author information displayed on book listings

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests:

  • To comply with legal obligations, court orders, or government requests
  • To enforce our Terms of Service or other agreements
  • To protect our rights, property, or safety, or that of our users
  • To respond to legal claims or disputes

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.5 With Your Consent

We may share your information with third parties when you have given explicit consent for such sharing.

3.6 Social Login Providers

PubliWrite offers the ability to sign in to your account using social login services, such as Google Sign-In. When you choose to sign in using a social login provider:

  • Information We Receive: We may receive certain information from the social login provider, such as your name, email address, profile picture, and other profile information that you have authorized the provider to share with us
  • Provider's Privacy Policy: When you use social login services, you are also subject to the privacy policy and terms of service of the social login provider (e.g., Google's Privacy Policy). We encourage you to review the privacy policies of any social login providers you use
  • Provider's Data Practices: We do not control how social login providers collect, use, store, or share your personal information. Social login providers have their own privacy policies and data practices that govern how they handle your information, both when you interact with their services directly and when you use their services to sign in to third-party applications like PubliWrite
  • Your Choices: You can manage your privacy settings and permissions for social login providers through your account settings with those providers. You may also choose to create a PubliWrite account using email and password instead of social login if you prefer not to use social login services
  • Account Linking: If you link your social login account to your PubliWrite account, the social login provider may continue to have access to information about your use of PubliWrite, subject to their privacy policies and the permissions you have granted

Important: By using social login services, you acknowledge that PubliWrite is not responsible for the privacy practices, data collection, or data use of social login providers. Any information you share with social login providers is subject to their privacy policies and terms of service, not this Privacy Policy. We recommend reviewing the privacy policies of any social login providers you use to understand how they handle your personal information.

4. AI Features and Data Processing

PubliWrite provides optional artificial intelligence (AI) features within the Service. This section explains how we process your data when you use these AI features and how we comply with applicable privacy laws in the US, EU, and UK.

4.1 Use of Artificial Intelligence (AI) Features

We provide optional artificial intelligence features within the Service, including tools for rewriting, rephrasing, summarizing, enhancing text, generating synonyms, and other AI-assisted content improvements ("AI Features"). When you choose to use these features, the text, prompts, and content you submit may be processed by our AI systems and trusted third-party AI service providers to generate the requested output.

Important: Use of AI Features is completely optional. If you choose not to use AI Features, your content will not be processed through AI systems.

4.2 What Information We Process

When you use AI Features, we may process:

  • The text, prompts, and content you input into the AI tools
  • AI-generated output and related interaction data
  • Usage metadata (timestamps, feature usage patterns)
  • Technical device and browser information

Data Minimization: You should avoid submitting sensitive personal information (such as financial information, health data, or other highly sensitive personal data) into AI Features unless necessary for your work. While we implement security measures to protect your data, minimizing the amount of sensitive information you submit reduces privacy risks.

4.3 Third-Party AI Service Providers

To provide AI functionality, we use third-party AI service providers. These providers act as processors or service providers under GDPR/UK GDPR and US privacy laws (including CCPA/CPRA) and are contractually required to:

  • Use your data only to provide AI output at your request
  • Keep your data confidential and secure
  • Not "sell" or "share" your data as those terms are defined under US state privacy laws
  • Not use your data for training or improving their AI models
  • Not store your data longer than necessary to provide AI output
  • Implement appropriate technical and organizational security measures to protect your data
  • Comply with applicable data protection laws and regulations

International Transfers: Some AI processing may occur outside your state or jurisdiction. Where required by law, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission or UK authorities for international data transfers to ensure your data is protected in accordance with applicable privacy laws.

4.4 Purpose of AI Processing

Your data is processed through AI Features for the following purposes:

  • To generate the AI output you request
  • To operate and maintain AI functionality
  • To enhance user experience, efficiency, and productivity
  • To monitor performance and detect misuse or harmful content
  • To ensure safety, security, and reliability of AI systems

What We Do NOT Use Your AI Inputs For:

  • Model training or improving AI models
  • Behavioral profiling or user tracking
  • Targeted advertising or marketing
  • Selling or sharing data with third parties for their own purposes
  • Creating user profiles for purposes other than providing the requested AI output

4.5 Legal Basis for Processing (EU/UK Users)

For users in the EU/EEA and UK, we process data via AI Features based on the following legal bases under UK GDPR and EU GDPR:

  • Contractual Necessity: To provide the AI feature you choose to use, as part of our contract with you to deliver the Service
  • Legitimate Interests: To improve, secure, and operate AI tools effectively, ensure system reliability, and prevent misuse or harmful content

You may opt out of AI features at any time by choosing not to use them. Your decision not to use AI Features will not affect your access to other features of the Service.

4.6 US State Law Compliance (CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA)

For users residing in California, Colorado, Connecticut, Utah, Virginia, and other US states with comprehensive privacy laws, the following applies to AI Features:

4.6.1 No Sale or Sharing of Personal Information

We do not "sell" or "share" your personal information as defined under applicable US privacy laws (including CCPA/CPRA, VCDPA, CPA, CTDPA, and UCPA) when processing data through AI Features. Your AI inputs and outputs are processed solely to provide the AI functionality you request.

4.6.2 Right to Opt Out of Automated Decision-Making

US state privacy laws grant you the right to opt out of automated decision-making in certain contexts. Our AI Features do not make decisions that produce legal or similarly significant effects about you. AI Features only transform content you submit based on your explicit request. All AI outputs require human review, and you remain responsible for evaluating and verifying any AI-generated text before using or publishing it.

4.6.3 Right to Access, Delete, and Correct Information

Your US state privacy rights (including rights to access, delete, and correct personal information) also apply to personal information processed by AI Features. You may:

  • Request access to your AI-related data
  • Ask us to delete your AI-related data
  • Request correction of inaccurate AI-related data
  • Opt out of certain processing activities, where applicable

Instructions for exercising your rights appear in Section 14 (US Privacy Rights) and Section 16 (Contact Us) of this Privacy Policy.

4.6.4 Right to Opt Out of Targeted Advertising

AI Features are not used for targeted advertising, user profiling, or behavioral tracking. We do not use your AI inputs or outputs to deliver targeted advertisements or create advertising profiles.

4.7 Automated Decision-Making

AI Features do not make decisions that have legal, financial, or similarly significant effects on you. Our AI Features are designed to assist you with content creation and editing tasks, but they do not:

  • Make decisions about your eligibility for services, credit, employment, or other significant matters
  • Automatically approve or deny requests or applications
  • Determine pricing, fees, or financial terms
  • Make decisions that significantly affect your legal rights or obligations

All AI outputs require human review, and you remain solely responsible for evaluating and verifying any AI-generated text before using or publishing it. You should always review AI-generated content for accuracy, appropriateness, and compliance with applicable laws and your own standards.

4.8 Your Choices and Control

You have full control over whether to use AI Features:

  • Optional Use: Use of AI Features is completely optional. You can use PubliWrite without ever using any AI Features
  • No Impact on Other Features: Choosing not to use AI Features will not affect your access to other features of the Service
  • Selective Use: You can choose to use AI Features for some content and not others, depending on your preferences
  • Review and Edit: You always have the ability to review, edit, modify, or reject any AI-generated output before using it

If you have concerns about AI processing or wish to exercise your privacy rights regarding AI-related data, please contact us using the methods described in Section 16 (Contact Us).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • Encryption: We use encryption to protect data in transit and at rest
  • Access Controls: We limit access to personal data to authorized personnel only
  • Secure Infrastructure: We use secure servers and cloud infrastructure
  • Regular Updates: We keep our systems and security measures up to date
  • Payment Security: Payment information is processed securely through PCI-DSS compliant payment processors
  • Monitoring: We monitor for security threats and vulnerabilities

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

6. Your Rights

Under UK GDPR, EU GDPR, and other applicable data protection laws, you have certain rights regarding your personal data:

6.1 Right of Access

You have the right to request access to your personal data and receive a copy of the data we hold about you.

6.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data. You can update much of your information directly through your account settings.

6.3 Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal data, subject to certain limitations (e.g., we may retain data required by law or for legitimate business purposes, as described in our Terms of Service).

6.4 Right to Restrict Processing

You have the right to request restriction of processing of your personal data in certain circumstances.

6.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

6.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

6.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

6.8 Exercising Your Rights

To exercise any of these rights, please contact us at info@publiwrite.com or through our helpdesk at https://helpdesk.publiwrite.com. We will respond to your request within one month (or longer if the request is complex).

Verification: We may need to verify your identity before processing your request to protect your privacy and security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

  • Account Data: Retained while your account is active and for a reasonable period after account deletion to comply with legal obligations
  • Published Content: Retained as long as your books are available for sale, plus additional time as required by law
  • Transaction Records: Retained for the period required by law (typically 7 years for tax and accounting purposes)
  • Marketing Data: Retained until you withdraw consent or unsubscribe
  • Support Communications: Retained for a reasonable period to provide customer support and resolve disputes

For more details on data retention after account deletion, please refer to Section 12.3 of our Terms of Service.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you. For detailed information about the types of cookies we use, how we use them, and how you can manage your cookie preferences, please see our Cookies Policy.

8.1 Types of Cookies

Essential Cookies: Required for the Service to function properly (e.g., authentication, security, session management)

Internal Functional Cookies: We use internal functional cookies that are necessary for the app to work properly. These cookies enable core functionality such as:

  • Maintaining your login session and authentication state
  • Remembering your preferences and settings (e.g., theme, language, display preferences)
  • Storing your cart contents and checkout information
  • Enabling features like collaborative writing, drafts, and auto-save functionality
  • Managing user interface state and navigation
  • Ensuring security and preventing fraud

These internal functional cookies are set by PubliWrite and are essential for the Service to operate. Without these cookies, many features of the Service may not function properly or at all.

Analytics Cookies: Help us understand how users interact with the Service

Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

8.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Service.

Cookie Notice: You can manage your cookie preferences and consent settings at any time by accessing the "Consent Preferences" link in the footer of our website. For more detailed information about our cookie practices, please see our Cookies Policy.

9. Third-Party Analytics, Advertising, and Tracking Technologies

We use several third-party analytics and advertising technologies to understand how users interact with our Service, measure performance, deliver targeted advertising, and improve user experience. These technologies collect information about your browsing behavior, device, interactions, and preferences when you visit or use the Service.

Service Provider Relationship: All analytics and advertising providers process personal information solely as service providers or processors on our behalf and are contractually prohibited from using your data for their own independent purposes.

9.1 Google Analytics

We use Google Analytics to collect information about how visitors use our Service. Google Analytics collects data such as pages visited, interactions, session duration, device information, and approximate location.

Google's Privacy Policy: https://policies.google.com/privacy

Opt-out: https://tools.google.com/dlpage/gaoptout

9.2 Google Ads (including Remarketing and Conversion Tracking)

We use Google Ads to deliver personalized advertisements and track conversions. Google Ads may use cookies and identifiers to track your interactions across websites.

Google Ads Privacy & Terms: https://policies.google.com/technologies/ads

Ad personalization opt-out: https://www.google.com/settings/ads

9.3 Meta Pixel (Facebook and Instagram)

We use the Meta Pixel to measure advertising performance, build custom audiences, and deliver targeted advertisements on Facebook and Instagram. The Meta Pixel collects data such as page views, interactions, purchases, and device/browser information.

Meta Privacy Policy: https://www.facebook.com/privacy/policy/

Meta Ads Preferences: https://www.facebook.com/adpreferences/

9.4 TikTok Pixel

We use the TikTok Pixel to measure ad effectiveness and deliver personalized advertising on TikTok. TikTok may collect data related to website events, interactions, device data, and browsing patterns.

TikTok Privacy Policy: https://www.tiktok.com/legal/page/us/privacy-policy/en

TikTok Ad Personalization Settings: https://www.tiktok.com/settings/privacy

9.5 Microsoft Clarity

We use Microsoft Clarity to analyze user interactions, including heatmaps, session replays, clicks, scroll behavior, and device information. Clarity masks sensitive data and does not record personally identifiable information.

Clarity Privacy Policy: https://clarity.microsoft.com/terms

9.6 Purpose of These Technologies

These tools help us:

  • Analyze traffic and usage trends
  • Measure the effectiveness of marketing campaigns
  • Deliver personalized advertisements
  • Understand user behavior
  • Improve Service performance and user experience

These tools may use cookies, pixels, tags, web beacons, or similar technologies to collect or receive information from our Service and elsewhere on the internet.

9.7 Opt-Out Options

You can manage or disable cookies through your browser settings. You may also opt out of targeted advertising through:

Disabling these technologies may affect your experience on our Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission or UK authorities
  • Adequacy decisions recognizing that certain countries provide adequate data protection
  • Other legally recognized transfer mechanisms

By using our Service, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our service providers may be located.

11. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly.

12. Your Choices

You have choices regarding your personal information:

  • Account Settings: Update your profile information, preferences, and account settings through your account dashboard
  • Marketing Communications: Opt out of marketing emails by clicking the unsubscribe link or updating your preferences
  • Cookies: Manage cookie preferences through your browser settings or see our Cookies Policy for more information
  • Account Deletion: Request account deletion by contacting support (see Terms of Service Section 12.3)

13. Data Protection Authority

If you are located in the UK or EU, you have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data in accordance with applicable data protection laws.

UK: Information Commissioner's Office (ICO) - https://ico.org.uk

EU: Contact your local data protection authority. A list of EU data protection authorities is available at https://edpb.europa.eu/about-edpb/board/members_en

14. US Privacy Rights (California, Virginia, and Other States)

If you are a resident of California, Virginia, or other US states with comprehensive privacy laws, you have certain rights regarding your personal information. This section describes your rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), and similar state privacy laws.

We do not sell or share personal information as defined under California or other US state privacy laws.

14.1 Right to Know

You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months. This includes:

  • Categories of Personal Information: The categories of personal information we have collected about you
  • Sources: The categories of sources from which we collected your personal information
  • Business Purpose: Our business or commercial purpose for collecting or selling your personal information
  • Third Parties: The categories of third parties with whom we share your personal information
  • Specific Information: The specific pieces of personal information we have collected about you
  • Sales and Sharing: Whether we have sold or shared your personal information, and if so, the categories of personal information sold or shared and the categories of third parties to whom it was sold or shared

To exercise your right to know, please contact us using the methods described in Section 16 (Contact Us). We will respond to your request within 45 days, or as required by applicable law.

14.2 Right to Delete

You have the right to request that we delete your personal information that we have collected from you, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities
  • Debug products to identify and repair errors that impair existing intended functionality
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.)
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us
  • Comply with a legal obligation
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it

To exercise your right to delete, please contact us using the methods described in Section 16 (Contact Us). We will respond to your request within 45 days, or as required by applicable law.

14.3 Right to Correct

You have the right to request that we correct inaccurate personal information that we maintain about you. We will use commercially reasonable efforts to correct inaccurate personal information, taking into account the nature of the personal information and the purposes of processing the personal information.

To exercise your right to correct, please contact us using the methods described in Section 16 (Contact Us). You may also update much of your personal information directly through your account settings.

14.4 Right to Opt Out of Sale or Sharing

You have the right to opt out of the "sale" or "sharing" of your personal information. Under CCPA/CPRA, "sale" means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating your personal information to a third party for monetary or other valuable consideration. "Sharing" means sharing your personal information with a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.

Our Practices: As stated at the beginning of this section, we do not sell or share personal information as defined under California or other US state privacy laws. While we work with third-party service providers (as described in Section 3 of this Privacy Policy), these relationships do not constitute "selling" or "sharing" of personal information under CCPA/CPRA or other state privacy laws, as we only share information with service providers for business purposes and under contractual obligations that prohibit them from using your information for their own purposes.

Your Rights: Even though we do not sell or share your personal information, you still have the right to opt out of any future sale or sharing of your personal information. If you wish to opt out, you may:

  • Contact us using the methods described in Section 16 (Contact Us) and specify that you wish to opt out of any future sale or sharing of your personal information
  • Use the "Do Not Sell or Share My Personal Information" link, if available on our website

We will honor your opt-out request and maintain your preference in our records. If our practices change in the future and we begin to sell or share personal information, we will notify you and provide you with the opportunity to opt out.

14.5 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means we will not:

  • Deny you goods or services
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties
  • Provide you a different level or quality of goods or services
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

However, we may offer you certain financial incentives permitted by law that can result in different prices, rates, or quality levels. Any such financial incentive will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

We may charge a different price or rate, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to us by your data. For example, we may offer subscription plans with different platform fees based on the level of service and features provided.

14.6 Authorized Agent

You may designate an authorized agent to make a request on your behalf. To use an authorized agent, you must:

  • Provide the authorized agent with written permission to act on your behalf
  • Verify your own identity directly with us
  • Have the authorized agent provide proof of their authorization, such as a signed power of attorney or other written authorization

We may deny a request from an authorized agent if the agent does not submit proof that they have been authorized by you to act on your behalf, or if we cannot verify your identity.

Authorized agents may submit requests on your behalf using the same methods described in Section 16 (Contact Us), but must include documentation of their authorization to act on your behalf.

14.7 Verification of Requests

To protect your privacy and security, we will verify your identity before processing your request. The verification process may require:

  • Providing information that matches information we have on file about you
  • Logging into your account, if you have one
  • Providing government-issued identification, in some cases
  • Answering security questions

We will only use the information you provide for verification purposes and will not use it for any other purpose. If we cannot verify your identity, we may deny your request, but we will explain the reason for the denial.

14.8 Appeal Process

If we deny your request to exercise your privacy rights, you have the right to appeal our decision. To appeal:

  • Contact us using the methods described in Section 16 (Contact Us) and indicate that you wish to appeal our decision
  • Provide your original request details and explain why you believe the denial was incorrect
  • Include any additional information or documentation that may support your appeal

We will review your appeal and respond within 60 days, or as required by applicable law. If we deny your appeal, we will provide an explanation of the reasons for the denial and information about how you can contact the relevant regulatory authority to file a complaint.

Regulatory Complaints: If you are a California resident, you may file a complaint with the California Privacy Protection Agency (CPPA) at https://cppa.ca.gov. If you are a Virginia resident, you may file a complaint with the Virginia Attorney General. Residents of other states may have similar rights to file complaints with their state's attorney general or privacy regulatory authority.

14.9 Additional State Privacy Laws

In addition to California and Virginia, other US states have enacted or are considering comprehensive privacy laws that may provide similar rights. These include, but are not limited to:

  • Colorado Privacy Act (CPA): Provides rights to access, correct, delete, and opt out of the sale of personal information
  • Connecticut Data Privacy Act (CTDPA): Provides similar rights to access, correct, delete, and opt out
  • Utah Consumer Privacy Act (UCPA): Provides rights to access, delete, and opt out of the sale of personal information
  • Other State Laws: Additional states may enact privacy laws that provide similar or additional rights

We will honor your privacy rights under applicable state privacy laws. If you are a resident of a state with privacy laws, you may exercise your rights using the same methods described in this section and in Section 16 (Contact Us). The specific rights available to you may vary depending on your state of residence and the applicable law.

14.10 Categories of Personal Information We Collect

For purposes of CCPA/CPRA and other state privacy laws, we may collect the following categories of personal information:

  • Identifiers: Name, email address, postal address, phone number, IP address, account username, and other similar identifiers
  • Personal Information Categories: Information that identifies, relates to, describes, or is capable of being associated with a particular individual, including payment information, bank account details, and tax information
  • Protected Classification Characteristics: Age, gender, and other demographic information (if provided)
  • Commercial Information: Records of products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
  • Biometric Information: Not collected
  • Internet or Other Electronic Network Activity: Browsing history, search history, information on your interaction with our website, application, or advertisements
  • Geolocation Data: General location information derived from IP address
  • Sensory Data: Audio, electronic, visual, or similar information, such as profile pictures or content you upload
  • Professional or Employment-Related Information: Author information, biography, and professional details (if provided)
  • Non-Public Education Information: Not collected
  • Inferences: Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, and behavior

For more information about how we collect, use, and share your personal information, please refer to Sections 1-3 of this Privacy Policy.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated Privacy Policy on our website
  • Sending email notifications to registered users
  • Displaying a notice on the Service

The "Last updated" date at the top of this Privacy Policy indicates when it was last revised. Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Controller:
Amaranthine Labs Ltd
91 Princess St
Manchester M1 4HT
United Kingdom

Email: info@publiwrite.com
Helpdesk: https://helpdesk.publiwrite.com
Website: https://publiwrite.com

Data Protection Officer: For data protection inquiries, you may also contact our Data Protection Officer at info@publiwrite.com.

By using PubliWrite, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.