Legal
Last updated: 05/01/2026
The following terms have the meanings set forth below when used in these Terms of Service:
These definitions apply throughout these Terms unless the context clearly indicates otherwise. Terms not defined herein shall have their ordinary meaning.
Welcome to PubliWrite. These Terms of Service ("Terms") govern your access to and use of PubliWrite's website, platform, services, and applications (collectively, the "Service") operated by PubliWrite ("we," "us," or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service. These Terms apply to all visitors, users, authors, readers, and others who access or use the Service.
PubliWrite is a comprehensive publishing platform that provides:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, including but not limited to features, functionality, pricing, distribution channels, user interfaces, and available services. We may add new features, remove existing features, change how features work, or modify pricing structures at our sole discretion.
We will provide reasonable notice of material changes when required by law or when such changes may significantly affect your use of the Service. However, we are not obligated to provide notice for minor changes, routine updates, or changes made for security, legal, or technical reasons.
Your continued use of the Service after any modifications constitutes acceptance of the modified Service. If you do not agree to any modifications, you must stop using the Service and may terminate your account in accordance with Section 12.
To access certain features of the Service, you must register for an account. You agree to:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to protect your account information.
As an author using PubliWrite, you represent and warrant that:
When using our collaborative writing features, you may invite co-authors and collaborators. You are responsible for:
PubliWrite is not responsible for any unauthorized disclosure, leakage, or distribution of your content by co-authors or collaborators. You are solely responsible for vetting and managing your collaborators, and you acknowledge that sharing access to your content with others carries inherent risks. We recommend using appropriate confidentiality agreements and carefully managing access permissions to protect your intellectual property.
By submitting content to PubliWrite, you grant us a non-exclusive, worldwide, royalty-free license to:
You retain all ownership rights to your content. This license terminates when you remove your content from our platform, except that we may retain and continue to use:
You acknowledge that once content is published, distributed, or shared, complete removal may not be possible, and we are not obligated to attempt removal of content that has been disseminated through third-party platforms or social media.
You may use artificial intelligence (AI) tools and services to assist in creating, editing, or generating content for your books. However, you are responsible for ensuring that any AI-generated content complies with all applicable laws, regulations, and these Terms.
Copyright and Intellectual Property: When using AI-generated content, you must:
AI Laws and Regulations: You must comply with all applicable AI laws and regulations, including but not limited to:
Your Responsibility: You are solely responsible for:
No Liability: PubliWrite is not responsible for verifying whether content is AI-generated, ensuring compliance with AI laws, or determining whether AI-generated content infringes third-party rights. You assume all responsibility and liability for AI-generated content, including any violations of AI laws, copyright infringement, or other legal issues arising from AI use.
Enforcement: If we become aware that your content violates AI laws, infringes copyright through AI use, or otherwise violates these Terms in connection with AI-generated content, we may remove your content, suspend or terminate your account, and take other enforcement actions as described in these Terms.
Evolving Regulations: AI laws and regulations are rapidly evolving. You are responsible for staying informed about and complying with current and future AI regulations in all jurisdictions where your content may be accessed. We recommend consulting with legal counsel regarding AI compliance requirements.
PubliWrite may provide optional artificial intelligence tools, including but not limited to rephrasing, rewriting, summarization, synonym suggestions, and style adjustments (collectively, "AI Tools"). These AI Tools are provided for creative assistance only and are intended to help you enhance and refine your content.
By using the AI Tools, you acknowledge and agree that:
AI Tool Availability: PubliWrite reserves the right to modify, suspend, or discontinue AI Tools at any time, with or without notice. We do not guarantee that AI Tools will be available at all times or that they will meet your specific needs or expectations.
Third-Party AI Services: AI Tools may be powered by third-party AI services and technologies. Your use of AI Tools is also subject to the terms and conditions of any third-party AI service providers. PubliWrite is not responsible for the actions, errors, or omissions of third-party AI service providers.
Author royalties are determined by your subscription plan. The platform fee is deducted from net revenue, with the remainder paid to you as royalties. Platform fees are tiered as follows:
Platform fees cover payment processing, distribution costs, and operational expenses. Printing costs for print books are separate and are deducted in addition to the platform fee. The royalty rate is determined by your active subscription plan at the time of sale. If you change plans, the new rate applies to sales made after the plan change. Royalty rates may vary for special promotions or partnerships, which will be clearly disclosed.
To ensure security and provide a fair experience for readers, all earnings enter a locked refund period (45 days) immediately following a sale. During this period, funds are held and cannot be withdrawn. Once this 45-day period ends, funds become accessible in your author dashboard for withdrawal. You can read more about the refund period and locked earnings in the corresponding helpdesk article.
We reserve the right to:
When multiple authors collaborate on a work, royalty splits are determined by the authors. PubliWrite is not responsible for disputes between co-authors regarding royalty distribution. We will distribute royalties according to the splits you configure in your account during the publication process.
A chargeback occurs when a customer disputes a charge with their bank or credit card company, resulting in the reversal of a payment transaction. Chargebacks can occur for various reasons, including but not limited to unauthorized transactions, billing errors, product disputes, or fraud.
Author Responsibility: You acknowledge and agree that you are solely responsible for all losses, costs, fees, and expenses arising from chargebacks, payment disputes, or payment reversals related to sales of your books. This includes:
Deduction from Earnings: We reserve the right to deduct chargeback amounts, fees, and associated costs directly from your earnings, royalties, or account balance. If your account balance is insufficient to cover chargeback costs, we may:
Chargeback Process: When a chargeback is initiated:
Preventing Chargebacks: To minimize chargebacks, you should:
No Liability: PubliWrite is not liable for any chargebacks, payment disputes, or associated costs. We act as a payment facilitator and are not responsible for the actions of customers, payment processors, or financial institutions. You assume all risks associated with chargebacks and payment disputes.
High Chargeback Rates: If your books have an unusually high chargeback rate (typically above 1% of transactions), we reserve the right to take additional actions, including but not limited to:
When you purchase a book through PubliWrite, the terms differ based on the format:
All payments for purchases on PubliWrite are processed through secure third-party payment providers. We do not store, process, or have access to your bank account details, credit card numbers, or other sensitive payment information.
Payment methods available include:
Payment Processing Fees: Payment processors (Stripe) charge fees for processing transactions. These fees are included in the purchase price displayed to you. We do not charge additional processing fees beyond what is already reflected in the listed price. In the event of a refund, payment processor fees may be deducted from the refund amount in accordance with the payment processor's policies.
By making a purchase, you agree to the terms and conditions of the applicable payment processor. We are not responsible for the processing of payments or any issues arising from payment processing, which should be directed to the relevant payment provider. All payment data is subject to the privacy policies and security practices of Stripe.
PubliWrite has a comprehensive refund and return policy that governs all purchases. The following is a summary of key points:
Refund and return requests must be submitted by contacting support. Refunds will be processed through the same payment method used for the original purchase.
For complete details on our refund and return policy, including eligibility criteria, timeframes, procedures, and any applicable fees, please refer to our Refund Policy document available at the following link: Refund Policy(opens in new tab)
PubliWrite offers a 14-day free trial for subscription plans. To start your free trial, you must provide payment information and enroll in a subscription plan. You can cancel your subscription at any time during the trial period without being charged. If you do not cancel before the trial period ends, your subscription will automatically begin and you will be billed according to your selected billing cycle.
Subscriptions can be paid on a monthly or annual basis. The billing cycle you select will determine when you are charged and how long your subscription remains active. Annual subscriptions are billed once per year, while monthly subscriptions are billed once per month on the same date as your initial subscription.
You may cancel your subscription at any time through your account settings or by contacting support. When you cancel a subscription:
No refunds are provided for the remaining portion of a billing period after cancellation, except as required by applicable law.
If you choose to upgrade your subscription to a higher tier plan, you will be charged the prorated difference between your current plan and the new plan for the remainder of your current billing period. Upon payment of the difference, you will immediately gain access to all features included in the upgraded plan. Your next billing cycle will reflect the full price of the upgraded plan.
If you choose to downgrade your subscription to a lower tier plan, you will continue to have access to all features of your current plan until the end of your current billing period. At the start of your next billing cycle, your subscription will change to the downgraded plan and you will be billed at the lower rate. No refunds or credits are provided for downgrades.
Subscription payments are processed securely through Stripe, a PCI-DSS compliant third-party payment processor. We accept payment by credit or debit card only. We do not store your payment information. All card information is handled directly by Stripe and never stored on our servers. By subscribing, you authorize us to charge your payment method on a recurring basis according to your selected billing cycle. You are responsible for ensuring your payment method remains valid and up to date.
If a payment fails, we may attempt to retry the payment. If payment continues to fail, we reserve the right to suspend or cancel your subscription and access to paid features. You will be notified of any payment issues and given an opportunity to update your payment method.
You retain all ownership rights, including copyright, trademark, patent, and other intellectual property rights, to the content you create and submit to PubliWrite. We do not claim ownership of your original works, and you maintain full control over your intellectual property.
This includes, but is not limited to:
You are free to publish your content elsewhere, modify it, create derivative works, or remove it from PubliWrite at any time, subject to the limitations set forth in these Terms regarding content already distributed or sold.
By submitting content to PubliWrite, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your content solely for the purpose of operating, promoting, and improving the Service. This license includes the right to:
This license is limited to the scope necessary to provide the Service and terminates when you remove your content from our platform, except as set forth in Section 5.3 regarding content already distributed or sold. You may revoke this license by removing your content, subject to the limitations described in those sections.
You retain all moral rights in your work, including the right to be identified as the author and the right to object to derogatory treatment of your work, to the extent such rights exist under applicable law. We will attribute authorship to you as provided in your account information and as you specify for each publication.
However, you acknowledge that certain uses of your content (such as formatting, conversion to different file formats, creation of metadata, and technical processing) may be necessary for the Service to function and do not constitute derogatory treatment of your work.
You retain all rights to create derivative works based on your content. However, any derivative works, adaptations, or modifications you create and submit to PubliWrite are subject to these same Terms and license grants. You represent and warrant that you have the right to create and submit any derivative works, and that such works do not infringe upon the rights of third parties.
We may create technical derivative works (such as formatted versions, metadata, and search indexes) as necessary to operate the Service. These technical derivative works do not grant us any rights to your underlying creative content beyond what is necessary for the Service.
When you submit reviews, ratings, comments, or other user-generated content on PubliWrite, you grant us a perpetual, irrevocable, non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media format and through any media channels. This includes the right to use your content for marketing and promotional purposes.
You represent and warrant that any user-generated content you submit is original to you or you have obtained all necessary rights and permissions to grant this license. You may not submit content that infringes upon the intellectual property rights of others, including authors whose works you are reviewing.
You are solely responsible for ensuring that your content does not infringe upon the intellectual property rights of third parties. This includes:
If you use third-party content, you must obtain all necessary licenses, permissions, and clearances. You represent and warrant that you have secured all such rights before submitting content to PubliWrite. We are not responsible for verifying the intellectual property rights in user-submitted content.
If you believe your intellectual property rights have been infringed by content on PubliWrite, please refer to Section 8.10 (DMCA and Copyright Infringement) for information on how to submit a takedown notice.
The Service, including but not limited to its design, user interface, features, functionality, software, algorithms, databases, documentation, logos, trademarks, service marks, trade names, and all content not submitted by users (collectively, "PubliWrite IP"), is owned by PubliWrite or its licensors and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
You acknowledge that PubliWrite IP includes valuable proprietary information and trade secrets. You agree not to:
Any unauthorized use of PubliWrite IP may result in immediate termination of your account and may subject you to civil and criminal liability.
We employ various digital rights management (DRM) technologies, encryption methods, access controls, and other security measures to protect authors' works from unauthorized copying, distribution, and access. These protections are essential for maintaining the integrity of the platform and protecting authors' intellectual property rights.
You agree that you will not, and will not attempt to:
Violation of these DRM provisions may constitute a violation of the Digital Millennium Copyright Act (DMCA) and other applicable laws, and may result in immediate termination of your account, legal action, and criminal prosecution.
You acknowledge that DRM and content protection measures may limit your ability to access content on certain devices or in certain formats, and you agree that such limitations are reasonable and necessary for the protection of intellectual property rights.
Nothing in these Terms is intended to restrict your rights under applicable copyright law, including fair use, fair dealing, or similar exceptions. You may use content from PubliWrite in ways that constitute fair use under applicable law, such as:
However, you may not use fair use as a defense for systematic copying, distribution, or commercial exploitation of content. If you are unsure whether your intended use constitutes fair use, you should consult with a legal professional or obtain permission from the rights holder.
PubliWrite respects intellectual property rights and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and similar laws in other jurisdictions.
If you believe that content on PubliWrite infringes your copyright, you may submit a DMCA takedown notice to our designated copyright agent. Your notice must include:
DMCA takedown notices should be sent to our designated copyright agent at: info@publiwrite.com or through our helpdesk.
If you believe your content was removed in error, you may submit a counter-notification in accordance with DMCA procedures. We will process counter-notifications in accordance with applicable law.
False or fraudulent takedown notices may result in liability for damages, including costs and attorneys' fees. We reserve the right to terminate accounts of users who repeatedly infringe copyright or submit false takedown notices.
Intellectual property laws vary by jurisdiction. By usingPubliWrite, you acknowledge that:
We will make reasonable efforts to respect intellectual property rights globally, but you acknowledge that enforcement may vary by jurisdiction and that we cannot guarantee protection in all jurisdictions.
PubliWrite takes intellectual property rights seriously and reserves the right to take action when we have reason to believe that content on our platform may infringe upon the intellectual property rights of others. This section describes the actions we may take in such circumstances.
Actions We May Take: Upon receiving a valid DMCA takedown notice, credible report of infringement, or when we otherwise have reason to believe content may infringe upon intellectual property rights, we may, at our sole discretion and without prior notice:
No Obligation to Investigate: We are not obligated to investigate the validity of infringement claims before taking action. We may act on good faith reports and takedown notices without independently verifying the claims. Our actions are taken to protect intellectual property rights and comply with applicable laws, including the DMCA.
Counter-Notification Process: If you believe your content was removed in error, you may submit a counter-notification in accordance with DMCA procedures. We will process counter-notifications in accordance with applicable law. However, submission of a counter-notification does not guarantee that your content will be restored, and we reserve the right to maintain our actions if we have reasonable grounds to believe infringement exists.
Repeated Infringement: We reserve the right to permanently terminate the accounts of users who repeatedly infringe upon intellectual property rights, as determined by us in our sole discretion. A user may be considered a repeat infringer after receiving multiple valid takedown notices or if we otherwise determine that the user has engaged in a pattern of infringement.
No Liability for Actions: You acknowledge and agree that PubliWrite shall not be liable to you or any third party for any removal, suspension, or other action taken in response to suspected infringement, even if such action is later determined to be incorrect or unwarranted. You waive any claims against PubliWrite arising from such actions, except as may be required by applicable law.
Cooperation: You agree to cooperate with us in any investigation of suspected infringement and to provide any information or documentation we reasonably request. Failure to cooperate may result in continued suspension or termination of your account.
To maintain a safe, legal, and respectful environment for all users, PubliWrite prohibits certain types of content and conduct. Violation of these prohibitions may result in immediate removal of content, suspension or termination of your account, withholding of payments, and potential legal action.
You agree not to publish, upload, distribute, or otherwise make available through the Service any content that:
You agree not to engage in any of the following prohibited conduct:
Certain types of content require appropriate age restrictions and content warnings:
We reserve the right, but are not obligated, to monitor, review, and moderate content and conduct on the Service. If we determine, in our sole discretion, that you have violated these prohibitions, we may take any of the following actions, with or without prior notice:
No Refunds for Violations: If your content is removed or your account is terminated due to violations of these prohibitions, you will not be entitled to refunds for subscription fees, royalties, or any other payments. We may also recover costs and expenses incurred in connection with enforcement actions.
Repeated Violations: Users who repeatedly violate these prohibitions may be permanently banned from the Service. We may consider factors such as the severity of violations, number of violations, and your response to previous warnings when determining appropriate enforcement actions.
If you encounter content or conduct that you believe violates these Terms, you may report it to us through:
When reporting violations, please provide:
We will review reports in accordance with our policies and applicable laws. However, we are not obligated to investigate every report or take action on every complaint. We reserve the right to determine, in our sole discretion, whether content or conduct violates these Terms and what action, if any, to take.
False Reports: Submitting false or malicious reports may result in suspension or termination of your account. You agree not to abuse the reporting system or use it to harass other users or interfere with legitimate use of the Service.
You are solely responsible for ensuring that all content you publish and all conduct you engage in complies with these prohibitions and all applicable laws. You represent and warrant that:
We are not responsible for monitoring or pre-screening all content, and the presence of content on the Service does not constitute our endorsement or approval of such content. You acknowledge that you may encounter content that you find offensive, inappropriate, or objectionable, and you use the Service at your own risk.
In addition to our right to remove content for illegal activities, intellectual property violations, and prohibited conduct, we reserve the right to remove, suspend, or disable access to books and content that fail to meet quality standards or have technical issues that negatively impact the reader experience or service functionality. This includes, but is not limited to:
Removal Process: If we identify quality or technical issues with your content, we may:
No Liability: We are not liable for any loss of revenue, royalties, or other damages resulting from removal of content due to quality or technical issues. You are solely responsible for ensuring your content meets our quality standards and technical requirements before publishing.
Appeals: If you believe your content was removed in error, you may contact support to appeal the decision. However, our determination regarding quality standards and technical requirements is final and at our sole discretion.
PubliWrite offers print-on-demand services that enable physical books to be printed and shipped only when orders are placed by customers. This section governs your use of our print-on-demand services and your relationship with our printing partners.
Our print-on-demand services are provided through third-party printing partners located in various regions worldwide. By using our print-on-demand services, you acknowledge and agree that:
To provide print-on-demand services, we must share your content with our printing partners. By enabling print-on-demand for your book, you expressly grant us the right to:
Limited Purpose: The rights granted to printing partners are limited to the purpose of providing print-on-demand services and order fulfillment. Printing partners are contractually obligated to:
No Additional Rights: Granting these rights to printing partners does not transfer any ownership or intellectual property rights in your content. You retain all ownership rights, and printing partners receive only the limited rights necessary to fulfill print orders.
While we work with reputable printing partners and establish quality standards, you acknowledge that:
Quality Issues: If you believe a printed book contains significant quality defects (such as missing pages, severe binding issues, or major printing errors), you may contact support. We will work with printing partners to address legitimate quality issues, but we are not responsible for minor variations or aesthetic preferences.
When a customer orders a print book:
Delays and Issues: We are not responsible for shipping delays, lost packages, or delivery issues caused by printing partners, shipping carriers, customs authorities, or other third parties. However, we will work with printing partners to resolve legitimate fulfillment issues when possible.
Print book pricing includes:
Printing Cost Deduction: Printing costs are deducted from the sale price before calculating royalties. This means your royalty is calculated as: (Sale Price - Printing Costs) × (100% - Platform Fee %). Printing costs are not included in the platform fee calculation and are separate expenses.
Price Adjustments: Printing costs may change over time due to fluctuations in material costs, labor costs, or printing partner pricing. We reserve the right to adjust printing costs, and such adjustments may affect your net revenue per sale. We will provide reasonable notice of significant cost changes when possible.
Print books are subject to our return and refund policy, which may differ from digital book refunds:
For complete details on print book returns and refunds, please refer to our Refund Policy at Refund Policy(opens in new tab).
As an author using print-on-demand services, you are responsible for:
Formatting Responsibility for Imported Books: If you import a book from an external source (such as uploading a manuscript file), you are solely responsible for ensuring that both the book content and cover are correctly formatted for print-on-demand. This includes, but is not limited to:
No Liability for Formatting Errors: While our software includes automated checks and validation tools designed to detect common formatting issues, these tools are not infallible and may not catch all formatting problems. You acknowledge and agree that printing errors, defects, or quality issues resulting from misformatted books or covers are your sole responsibility, not ours. We are not liable for:
Our software does its best to identify and warn about potential formatting issues, but it is your responsibility to thoroughly review and verify that your book and cover are properly formatted before enabling print-on-demand. We strongly recommend reviewing digital proofs or print samples when available to ensure formatting accuracy.
You acknowledge and agree that:
You may disable print-on-demand for your book at any time through your author dashboard. However:
If you unpublish or remove your book entirely, please refer to Section 5.3 regarding content retention and distribution.
An ISBN (International Standard Book Number) is a unique identifier assigned to each edition and format of a book. ISBNs are essential for distribution, cataloging, and sales tracking through bookstores, online retailers, distributors, and libraries. This section governs ISBN assignment and publisher imprint for physical books published through PubliWrite.
When publishing physical books through our print-on-demand service, you may request and pay to use one of PubliWrite's ISBNs. By using a PubliWrite ISBN:
No Transfer: ISBNs cannot be transferred between publishers. Once a book is published with a PubliWriteISBN, it cannot later be republished with a different ISBN under the same title and format without creating a new edition.
If you wish to publish under your own imprint or maintain full control over your ISBN registration, you must provide your own ISBN. To use your own ISBN:
Compliance: You are solely responsible for ensuring your ISBN is valid, properly registered, and complies with all applicable ISBN regulations and standards. We reserve the right to reject ISBNs that are invalid, improperly registered, or do not comply with ISBN standards.
You must comply with all ISBN requirements and international standards:
Your choice of ISBN and imprint affects distribution:
With respect to ISBN handling:
When using ISBNs, you are responsible for:
You acknowledge and agree that:
No Liability: We are not liable for any issues arising from ISBN assignment, registration, or use, including but not limited to distribution limitations, retailer rejection, or metadata errors. You assume all risks associated with your choice of ISBN and imprint.
You may terminate your account at any time by contacting our support team. Account deletion requests must be submitted through our support channels (see Section 11.3 for details). Upon termination, your access to the Service will cease, but:
We may suspend or terminate your account immediately if you:
Account deletion can only be initiated by contacting our support team. You may request deletion of your account at any time by contacting us through our helpdesk(opens in new tab) or by emailing info@publiwrite.com. Account deletion is a permanent action that cannot be undone. Before requesting account deletion, please consider the following:
Data Deletion: Upon account deletion, we will:
Data Retention: We may retain certain information even after account deletion, including:
Deletion Process: Account deletion requests are typically processed within 30 days of your request. During this period, your account will be deactivated, but certain data may remain in our systems for the retention periods described above. You will receive a confirmation email once your account deletion is complete.
Reactivation: Once your account is deleted, it cannot be reactivated. If you wish to use PubliWrite again in the future, you will need to create a new account. Any previously published works associated with your deleted account will remain under the original publication details but will no longer be associated with an active account.
By requesting account deletion, you acknowledge that you understand the permanent nature of this action and agree to the data retention practices described above.
The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.
We do not endorse, verify, or assume responsibility for user-submitted content. The views expressed in published works are those of the authors and do not necessarily reflect our views.
To the maximum extent permitted by law, PubliWrite shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Service.
PubliWrite does not provide legal, accounting, financial, tax, or professional publishing advice. Any information, guidance, tools, templates, or content provided through the Service is for informational and educational purposes only and should not be construed as professional advice.
You acknowledge and agree that:
No Liability: PubliWrite is not liable for any decisions you make or actions you take based on information provided through the Service. We are not responsible for any losses, damages, or consequences resulting from your reliance on information provided through the Service without seeking appropriate professional advice.
You agree to indemnify, defend, and hold harmless PubliWrite and its officers, directors, employees, agents, and affiliates from any claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising from or related to:
Cooperation: You agree to cooperate fully withPubliWrite in the defense of any claim. We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you will not settle any claim without our prior written consent.
This section sets forth the procedures for resolving disputes that may arise between you and PubliWrite. Please read this section carefully, as it affects your legal rights.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. This means that English and Welsh law will apply to these Terms and any disputes arising from them, regardless of where you are located or where you access the Service.
Jurisdiction: Subject to Section 14.4 (Consumer Rights), you agree that any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales. You consent to the personal jurisdiction of such courts and waive any objection to the venue of such courts.
Before initiating any formal legal proceedings, you agree to first contact us to attempt to resolve any dispute informally. We are committed to working with you to resolve disputes amicably and efficiently.
Contact Information: To initiate informal dispute resolution, please contact us at:
When contacting us about a dispute, please provide:
We will make good faith efforts to respond to your dispute within 30 days of receiving your notice. If we cannot resolve the dispute informally within 60 days, you may proceed with formal dispute resolution as set forth below.
If informal resolution is unsuccessful, disputes may be resolved through the following methods:
Mediation: Before initiating court proceedings, you and we may agree to attempt to resolve the dispute through mediation. Mediation is a voluntary process in which a neutral third party helps facilitate a resolution. If both parties agree to mediation, we will work together to select a qualified mediator and share the costs of mediation equally, unless otherwise agreed.
Court Proceedings: If informal resolution and mediation (if applicable) are unsuccessful, disputes shall be resolved through proceedings in the courts of England and Wales, subject to Section 14.4 regarding consumer rights. You agree to submit to the exclusive jurisdiction of such courts and waive any objection to venue or forum.
Class Action Waiver: To the maximum extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against PubliWrite.
If you are a consumer (an individual using the Service for personal, non-commercial purposes), certain consumer protection laws may apply to you, including:
Nothing in these Terms affects your statutory rights as a consumer. If you are a consumer, you may have the right to:
If you are a consumer and wish to exercise your rights, please contact us at info@publiwrite.com. We will work with you to address your concerns in accordance with applicable consumer protection laws.
Under English and Welsh law, certain claims must be brought within specified time limits. You agree that:
You agree that any claim you may have arising from these Terms or your use of the Service must be brought individually and not as part of a class action, representative proceeding, or consolidated action. You waive any right to participate in such proceedings to the maximum extent permitted by applicable law.
This limitation does not affect your rights as a consumer under applicable consumer protection laws, which may provide different procedures for resolving disputes.
If you are a consumer and we cannot resolve your dispute informally, you may have access to alternative dispute resolution (ADR) services:
Use of ADR services is voluntary and does not prevent you from bringing proceedings in court if ADR is unsuccessful or if you prefer court proceedings.
Each party shall bear its own costs and expenses incurred in connection with dispute resolution, including legal fees, unless:
If you are a consumer, you may be protected from paying our legal costs in certain circumstances under applicable consumer protection laws.
This Dispute Resolution section shall survive termination of these Terms and your use of the Service. Even after your account is terminated or you stop using the Service, disputes arising from your prior use of the Service or these Terms will be subject to the dispute resolution procedures set forth in this section.
We reserve the right to modify these Terms at any time. We will notify users of material changes by:
Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service.
These Terms, together with our Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and PubliWrite.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.
If you have questions about these Terms, please contact us at:
Email: info@publiwrite.com
Website: PubliWrite
Helpdesk: Help centre(opens in new tab)
The Service is intended for users who are 18 years of age or older. Users under 18 may use the Service only with the consent and supervision of a parent or legal guardian. By using the Service, you represent that you meet these age requirements or have obtained appropriate parental consent.
While PubliWrite aims to provide global access to our services, certain features, payment methods, or content may be restricted in specific jurisdictions due to local laws and regulations. You are responsible for ensuring your use of the Service complies with applicable local laws.
Your privacy and the protection of your personal data are important to us. We are committed to handling your personal information responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
Privacy Policy: Our collection, use, storage, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read and understood our Privacy Policy.
Our Privacy Policy explains:
For complete information about our privacy practices, please review our Privacy Policy, which is available at: Privacy Policy(opens in new tab)
Third-Party Data Sharing: We reserve the right to share your data, including personal information and content, with third-party service providers, partners, and contractors as necessary for the functioning, operation, and improvement of the Service. This includes, but is not limited to:
All third-party service providers are contractually obligated to protect your data, maintain confidentiality, and use your information solely for the purposes of providing services to us. We do not sell your personal data to third parties for their own marketing purposes. For detailed information about third-party data sharing, please refer to our Privacy Policy.
Your Consent: By using the Service, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy and these Terms, including sharing with third parties as necessary for service functionality. If you do not agree with our Privacy Policy or these data sharing practices, you must not use the Service.
Data Protection Rights: If you are located in the UK, EU, or other jurisdictions with data protection laws, you may have certain rights regarding your personal data, such as the right to access, rectify, erase, restrict processing, object to processing, and data portability. For information about exercising these rights, please refer to our Privacy Policy or contact us at info@publiwrite.com.
By using PubliWrite, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.